Shipping Policies | Here are our estimated shipping delivery times:
COVID-19 Shipping Information:
Due to COVID-19, fulfillment and shipping times are delayed. Generally, products are delivered within 7-10 business days for domestic/21 days for international orders. Currently, delivery times are delayed by 3 weeks. With each purchase of products, an email is automatically sent to view fulfillment times. We are continually working to improve shipping times during this pandemic.
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done.
Returns policies | Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time! Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at support at firstname.lastname@example.org and we'll let you know what your next steps are.